Chamber of Commerce and Industry of Strasbourg and the Lower Rhine department
The Chamber of Commerce and Industry (CCI) of Strasbourg and the Lower Rhine department has a contract to manage Strasbourg International Airport from January 1st 1967 to 2016.
It is fully responsible for administrating the airport platform, including:
Ground operations
The Airport provides airlines and other partners with all the resources required for their activities – manoeuvring areas, terminals (passengers and freight), car parks, road links with Strasbourg city centre, shops and services, passenger information etc.
Safety and security
The management has implemented security and safety measures in accordance with the various applicable national and international regulation. They are formalised through :
- the aerodrome manual (including a “Safety Management System” section which describes the structured and systematic approach to airport safety management in the “reserved zone”.)
- the safety manual which enables it to ensure the safety of passengers in the boarding area, under the control of the Immigration Department.
Investments
The operator defines the mid and long-term investment along with central and local governments, which provide the funding. The operator is responsible for managing infrastructure and development work. Every year, the investment policy is submitted to the different partners of the platform. The investments concerns to extensions of the passenger terminal, car parks, freight areas, road access and aviation infrastructure.
Promoting the Airport, increasing the number of flights and our commercial offer
In order to develop and promote its activity, the Airport authority is reinforcing the resources of the facility, expanding the network of scheduled and charter flights. The airport promotes itself to different segments of clientele and to the distribution network (Travel Agents and Tour Operators) while ensuring optimum profitability by rallying the support of all the parties concerned.
The Airport takes part in several professional and general public salons as well as advertising and sales campaigns with partners.
As part of its activities, the Airport groups together the shops, car hire firms, car parks, restaurant services and advertising posters and hoardings on site.
Air traffic
The State represented by the Air Navigation Service (ANS) is responsible for air navigation.
Customer satisfaction
Since June 2001, Strasbourg International Airport has ISO 9001 (version 2000) certification. The quality approach of the airport applies to all the activities and processes that have a direct impact on service quality, from information to the public to maintenance of the installations and equipment.
Environment protection
Strasbourg International Airport is committed to becoming a model airport in terms of environment protection.
Its environmental policy has been described in its Environment Charter, entitled “Fifty measures for five years, fifty measures for sustainable development”. This reference document, which is the result of broad cooperation, formalises the commitments of the CCIS/BR regarding every environmental issue.
A new environmental programme covering the period from 2006 to 2010 has now been implemented. This new Charter is organised according to the same logic as the previous Charter, whilst dealing with new subjects such as the natural environment, renewable energies and protection of the soil and sub-soil.
Strasbourg International Airport is certified in accordance with standard ISO 14001, as of 6 August 2008.
Personnel
There are more than 97 employees of the CCI of Strasbourg who are employed at the airport out of a total of 1200.
